Privacy

Domain Vault Limited ("Domain Vault") knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting our website or by otherwise interacting with Domain Vault, you agree to accept the practices described in this Privacy Notice.

What Information Does Domain Vault Collect?

Here are the types of information we gather from visitors to our website:

Information You Give Us: We receive and store any information you enter on our website or give us in any other way, such as by telephone or by electronic mail. For example, we are required by respective domain name Registries, (the organisations which assume responsibility for domain name allocation) to collect information about you during the domain name registration process. This information includes your full name, mailing address, phone number, email address, and, where provided, your facsimile number. We also collect certain financial information from you during the domain name registration process. Namely, when you apply to register a domain name through Domain Vault, we require you to provide a credit card number and billing address before we will process that application.

Automatic Information: Domain Vault does use "cookies." Cookies receive and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using, and the page to which you link from Domain Vault. We collect this information to offer better service to our customers and not to track your individual usage patterns.

Does Domain Vault Share The Information It Receives?

Respective domain name Registries require Domain Vault to make your full name, mailing address, phone number, email address, and, where provided, your facsimile number, as well as the creation and expiration dates of your domain name registration and the nameserver information associated with your domain name, to the public via an interactive web page and a "port 43" WHOIS service. For the purposes of this Privacy Notice we will refer to this information as your "WHOIS Information." Please note that we may not be able to control how members of the public may use the WHOIS Information.

Except as set out in this Privacy Notice, you will receive notice when personal information about you might go to third parties, and you will have an opportunity to choose not to have us share that information. We share personal information as described below:

  1. Agents: We may engage other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, providing marketing assistance, providing customer services, sending postal mail and email to you, removing repetitive information from customer lists, and analysing data. These persons have access to personal information needed to perform their functions.
  2. Service Providers: We may engage other companies and individuals to perform enhanced services on our behalf. For example, free electronic mail services to our domain name registrants.
  3. Business Transfers: As we continue to develop our business, we might sell or buy businesses or their assets. In such transactions, customer information generally is one of the transferred business assets. Also, if Domain Vault, or all or substantially all of its assets were ever to be acquired, customer information will of course be one of the transferred assets.
  4. Protection of Domain Vault and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Services Agreement and other agreements; or protect the rights, property, or safety of Domain Vault, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Electronic Mail

From time to time, Domain Vault may use your personal information to contact you by electronic mail concerning your use of our services. These communications are intended to inform you of important information regarding your account, or about general services provided by Domain Vault. If you do not want to receive email from us regarding service updates, please click the "unsubscribe link" at the bottom of any email you receive from Domain Vault. We will, however, continue to send you email regarding your account administration and necessary information, such as renewal information.

How Secure Is Information About Me?

We use the DPS Payment Express online payment gateway to process credit card transactions. All credit card information is encrypted during transmission, and credit card details are not stored on Internet facing servers. You can further help to ensure your security by taking a few simple precautions. For instance, it is important for you to protect against unauthorized access to your Domain Vault username and password and to your computer. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

Domain Vault gives you access to certain information about you for the limited purpose of viewing and, in certain cases, updating that information. To view or change this information, log in to My Account.

When you update information, we usually keep a copy of the prior version for our records.

Sites Other Than Domain Vault

Although Domain Vault is committed to protecting your privacy, not all other websites are as conscientious. Therefore, Domain Vault cannot be responsible for the content or privacy policies of other websites including those of advertisers to which it may link and those which link to Domain Vault. This Privacy Notice applies only to the information collected by this website. We ask that you review the privacy policies of every online service you use before submitting personal information.

Conditions of Use, Notices, and Revisions

If you choose to visit Domain Vault, your visit and any dispute over privacy is subject to this Notice and our Services Agreement, including limitations on damages, and application of the law of New Zealand. If you have any concern about privacy at Domain Vault, please [click here] to contact Customer Support and we will try to resolve it. Our business changes constantly, and this Notice and the Services Agreement will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. You should check our website frequently to see recent changes.